FAQ

When do letters start mailing?
Our first story begins mailing in September.

How often do letters arrive?
Subscribers receive two letters per month.

Are letters tracked?
Letters are mailed via USPS stamped mail, so tracking is not included. You'll receive an email or text notification when your letter is dropped off with USPS. 

Can I choose my story?
Yes, customers choose their preferred story at checkout.

Do merch items ship separately?
Yes. Merch is fulfilled separately through our print partner.